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DSE are more than happy to help with any enquiries or questions you have. Please select the contact type below and submit your enquiry.

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Technical

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FAQs

What do you need help with today? Our most popular frequently asked questions may have the answer to your query.

Ensure the DSE Four Steps to Synchronising procedure has been followed correctly. Contact DSE Technical Support if you continue to have problems after performing this procedure.

First consider the panel load on the battery. This is the main requirement for the charge current. The battery charger must be able to supply this current. Any remaining capacity in the charger is used to charge the battery. Battery charging only needs to be a small amount above this to keep the battery “topped up”. Bulk charging after an engine start is performed by the DC Charging Alternator. For example, for a standing load (panel load) of 2 A, a 5 A or 10 A charger is usually considered satisfactory for the majority of genset applications.

Visit the product page for the device on our website and select SOFTWARE. All information and PC software for the device is listed here. Alternatively click Document Hub in the main navigation bar.

DSE controllers are designed to operate with a DC supply range of 8 V DC to 35 V DC. Therefore, the same controller can be supplied by a 12 V or 24 V supply.